Privacy Policies, Cookies & Terms of Use

Last updated: June 17, 2026.

VozOnline values privacy, security, and transparency in the use of the personal data of its students, members, visitors, and users. This page provides information on how we collect, use, store, and protect your data, as well as the general terms of use of the website, platform, services, courses, lessons, mentoring sessions, and other content offered by VozOnline.

By using this website, filling out forms, creating an account, scheduling lessons, purchasing courses, participating in communities, or contacting us, you acknowledge that you are aware of the information described on this page.

VozOnline collects only the data necessary to provide its services in an organized, secure, and personalized manner. This data may include name, email address, phone number, CPF, full address including ZIP code, registration information, payment data, credit card data, scheduling data, lesson history, information submitted through forms, and messages exchanged with the team. In some cases, especially in lessons, mentoring sessions, or services related to voice, singing, performance, or vocal health, information voluntarily provided by the student may also be collected, such as vocal experience, study routine, complaints, goals, technical difficulties, professional background, voice recordings, videos, or materials submitted for pedagogical or vocal analysis.

This information is used to:

allow access to the schedule, lessons, courses, communities, and materials;

process payments and issue necessary documents;

organize packages, individual lessons, mentoring sessions, and training programs;

send important communications about lessons, courses, events, and updates;

provide support to the student or user;

improve the experience within the VozOnline website and platforms;

comply with legal, contractual, tax, or regulatory obligations.

VozOnline does not sell personal data. Data may only be shared when necessary for the operation of the services, such as with hosting platforms, payment systems, tax document issuance services, scheduling tools, email marketing tools, digital communities, course platforms, or other providers used to enable the user experience. Personal data is stored for as long as necessary to fulfill the purposes described in this Policy, in compliance with legal, tax, contractual, and legitimate needs related to recordkeeping, security, and service provision. The user may request information about their personal data, ask for correction, updating, deletion, limitation of use, or clarification regarding the processing of their data, in accordance with the rights provided under the Brazilian General Data Protection Law (Law No. 13,709/2018). To exercise your rights or ask questions about privacy and data protection, please contact us by email:

contato@vozonline.com.br

Cookie Policy

The VozOnline website may use cookies and similar technologies to improve browsing, remember preferences, ensure the proper functioning of pages, track access metrics, and enhance the user experience. Cookies are small files stored on the user’s device while browsing. Some cookies are necessary for the website to function properly. Others may be used for performance analysis, experience personalization, or integration with external tools. The ANPD distinguishes necessary cookies from non-necessary cookies, such as those used for analytics, advertising, or personalization purposes.

VozOnline may use cookies to:

maintain the technical functioning of the website;

allow login, registration, and access to the student area;

improve the browsing experience;

understand which pages are accessed most often;

track the performance of campaigns and content;

integrate features from external platforms, such as payment tools, scheduling tools, videos, forms, or communities.

The user may configure their browser to block or delete cookies. However, by disabling certain cookies, some website features may not function properly. When applicable, the website may display a cookie notice or banner, allowing the user to manage their preferences.

By accessing the website, creating an account, scheduling lessons, purchasing courses, participating in communities, or using any service offered by VozOnline, the user agrees to these Terms of Use. VozOnline is a digital hub dedicated to voice, singing, performance, vocal health, vocal education, courses, mentoring sessions, online lessons, and content related to vocal and artistic development. Services may include individual lessons, lesson packages, recorded or live courses, mentoring sessions, training programs, digital materials, communities, free content, paid content, events, online meetings, and other educational experiences. The user is responsible for providing truthful and up-to-date information when registering, purchasing, scheduling, or contacting us. The misuse of third-party data, false information, or attempts at unauthorized access may result in suspension of access to the services. Scheduling, cancellations, delays, rescheduling, payments, and package terms of use follow the rules provided on the specific pages of each service, course, or product. By purchasing a lesson, package, course, or mentoring session, the user acknowledges that they are aware of the conditions presented at the time of purchase or scheduling. Content made available by VozOnline, including texts, videos, lessons, educational materials, recordings, exercises, handouts, images, trademarks, names, methods, pedagogical proposals, and other materials, is protected by copyright and may not be copied, distributed, resold, publicly shared, or used for commercial purposes without prior authorization. Access to courses, lessons, communities, or materials is personal and non-transferable, unless expressly authorized by VozOnline. VozOnline may update its services, prices, conditions, formats, platforms, and policies whenever necessary, seeking to maintain clear information for the user.

Privacy Channel

VozOnline provides a contact channel for questions, requests, or complaints related to privacy and the protection of personal data.

Through the Privacy Channel, the user may request:

confirmation of whether their data is being processed;

access to stored personal data;

correction of incomplete, inaccurate, or outdated data;

information about the use, storage, or sharing of data;

deletion of data, when applicable;

withdrawal of consent, when processing depends on consent;

clarification regarding this Privacy Policy.

To contact us, please send an email to: contato@vozonline.com.br

Suggested subject line: Privacy and Data Protection

VozOnline will seek to respond to requests within a reasonable timeframe, observing applicable legislation and the need to confirm the requester’s identity for the security of the data subjects themselves.

Small processing agents may be subject to simplified rules regarding the formal appointment of a data protection officer, but they must still provide a communication channel for data subjects.